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Maître d'Hôtel — Cruise Ship (Caribbean itinerary)

Employer verified · Aug 28, 2026 — Company registration and an authorised contact were checked by SeaTalent.

Published

Maître d'Hôtel · Cruise ship · Americas, Miami

Contract
Rotational· OTHER
Starts
Minimum experience
6 years
Embarkation port
Miami
Job reference
5B19
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About the role

We are looking for a maître d'hôtel to run the main dining room across two seatings a night for up to 1,400 guests per sitting, plus the specialty restaurant floor on formal nights. You will manage a floor team of 80-plus waiters and assistant waiters, hold pre-service briefings, and personally handle any guest complaints that a section waiter cannot resolve.

Food Hygiene Level 2 and Crowd Management training are required alongside STCW Basic Safety Training and a current ILO/MLC Medical Certificate. We expect at least six years of dining room service experience with several of them in a supervisory role, and enough Spanish to communicate comfortably with a largely Latin American waiting staff.

Responsibilities

  • Running two dinner seatings for up to 1,400 guests each
  • Supervision of an 80-plus-person dining room team
  • Pre-service briefings and floor allocation
  • Guest complaint resolution beyond section level
  • Special occasion and dietary request coordination
  • Formal night specialty restaurant oversight

Requirements

Required certificates

  • STCW Basic Safety TrainingSTCW_BASIC
  • ILO/MLC Medical CertificateMLC_MEDICAL
  • Crowd ManagementCROWD_MANAGEMENT
  • Food Hygiene Level 2FOOD_HYGIENE_L2

Language requirement

  • English · B2
  • Spanish · A2

Visa requirement

  • US C1/D

Benefits

  • Seven months on, paid leave
  • Flights and transfers
  • Officer mess privileges

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